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Customer Assistant - Service

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Morrisons

Nov 2

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Gloucester

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • These roles will involve serving and providing great service, so our customers have the best shopping experience possible.
  • You will also be trained across all departments such as replenishment and market street, and you will therefore be required to work where the store most needs your support.

FAQs

What is the main responsibility of a Customer Assistant in the Service department?

The main responsibility is to serve customers on checkouts, self-serve checkouts, and kiosks, providing excellent service to ensure the best shopping experience possible.

Are there opportunities for training and development?

Yes, you will be trained across various departments, including replenishment and market street, and there are career progression and development opportunities available.

What benefits do we offer to Customer Assistants?

We offer fully flexible shift patterns, six weeks holiday (including bank holidays), a 15% discount in our supermarkets, additional discounts for friends or family members, and subsidized in-store cafe options, among other benefits.

Is there a minimum age requirement for this position?

Yes, we only recruit individuals who are over the school leaver’s age, and some roles may require you to be over 18 due to health and safety regulations.

How can I apply for the Customer Assistant position?

You can apply by clicking the apply button on the job posting, and the application process takes only a couple of minutes.

What should I expect after submitting my application?

After applying, we will contact you soon, so please check your emails and phone regularly for updates regarding your application.

Are there healthcare benefits provided?

Yes, we offer healthcare and well-being benefits, including access to Aviva Digital GP.

What kind of working environment can I expect?

You can expect a fast-paced and varied working environment where you'll be active and engaged, serving customers and supporting your team.

Is flexible scheduling available for this role?

Yes, we offer fully flexible shift patterns to accommodate different schedules.

How does the company support diversity and accessibility in the recruitment process?

We strive to make our recruitment process fair and accessible to all, providing contact support for any assistance needed in completing your application or adjustments during the interview stage.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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