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Customer Assistant - Service

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Morrisons

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be helpful, friendly, proactive in resolving queries, enjoy a fast-paced environment, follow Health & Safety standards, and be over school leaver age, with some roles requiring age 18+.
  • You will serve customers, ensuring excellent shopping experiences, and support various departments like replenishment and market street as needed.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • - Serving and providing great service, so our customers have the best shopping experience possible.
  • - You will also be trained across all departments such as replenishment and market street, and you will therefore be required to work where the store most needs your support.

FAQs

What is the role of a Customer Assistant in this position?

The role involves serving customers on checkouts, self-serve checkouts, and kiosks, ensuring they have the best shopping experience possible.

Are flexible shift patterns offered for this job?

Yes, we offer fully flexible shift patterns to accommodate different schedules.

How much holiday can employees expect?

Employees receive six weeks of holiday, including bank holidays.

Is there a staff discount available?

Yes, there is a 15% discount available at our supermarkets and convenience stores from the day you join, along with an additional 10% discount card for a family member or friend.

Are there opportunities for career progression?

Yes, we provide career progression and development opportunities for our employees.

What healthcare benefits are included?

Healthcare benefits include well-being initiatives such as Access to Aviva Digital GP services.

Is there support for family-related policies?

Yes, we offer a range of family-friendly policies, including 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.

What kind of person should apply for this position?

We are looking for individuals who are helpful, friendly, enjoy fast-paced environments, love going above and beyond for customers, and have the ability to use various equipment while adhering to health and safety standards.

Is there an age requirement for this position?

Yes, we will only recruit individuals who are over the school leaver’s age, and some roles require you to be over 18 due to health and safety regulations.

How do I apply for this position?

Click apply today to join our team; the application process only takes a couple of minutes! We will contact you soon, so please check your emails and phone regularly.

Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health