FAQs
What is the primary goal of a Customer Assistant at Lidl?
The primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
What is the minimum age requirement to work as a Customer Assistant?
You must be 18 or over to work in our store as you are required to sell alcohol.
What are the typical shift patterns for a Customer Assistant?
Shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
What are the main responsibilities of a Customer Assistant?
Responsibilities include interacting with customers, maintaining cleanliness and hygiene standards, following stock loss controls, ensuring freshness and rotation of products, and assisting in the stock count process.
What skills and qualities are required for the Customer Assistant role?
A can-do attitude, excellent customer service skills, reliability, the ability to work in a fast-paced environment, and being a good team player.
What is the starting hourly rate for a Customer Assistant?
The starting hourly rate is €14.80, with the potential to rise to €16.90 after 3 years.
Are there opportunities for career development at Lidl?
Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join the Leadership Academy.
What types of discounts are available to Lidl employees?
Employees can receive Circle K and Private Health Insurance discounts, as well as mobile and broadband discounts with the Three network.
How many holidays do employees get per year?
Employees receive 20 days of holidays per annum, pro rata.
Is Lidl an equal opportunities employer?
Yes, Lidl is an equal opportunities employer and values diversity and inclusion in the workplace. Reasonable accommodations will be implemented as part of the recruitment and selection process.