You should be highly organized, able to multitask, possess good IT skills (Office 365, Word, PowerPoint, Excel), and demonstrate high accuracy and attention to detail. Experience is a plus.

You will conduct customer research, resolve complaints, and gather feedback to enhance customer experiences and inform company strategies.

Customer Relations

IT & Cybersecurity

Fawkes & Reece has been providing staffing and recruitment services to the leading organisations across construction and the built environment since 2001.

Human Resources

Fawkes & Reece

The UK’s leading Construction recruitment consultancy

Engineering & Construction

Day To Day Duties Of a Customer Care Co-ordinator * Conduct customer focused research to personalise experiences * Address and resolve customer complaints * Gather critical customer feedback to shape the company's strategies Requirements Of a Customer Care Co-ordinator * Experience in a similar role (desired, but not essential) * Highly organised - can manage own workload efficiently and multitask * Good IT skills including Office 365, Microsoft Word, PowerPoint and Excel * A high level of accuracy and attention to detail Benefits Of a Customer Care Co-ordinator * Company Pension * On-site parking If you are confident that you could be the perfect candidate for this role. Please apply below or for more information contact Kirsty Cade at Fawkes and Reece London Office.

Day To Day Duties Of a Customer Care Co-ordinator * Conduct customer focused research to personalise experiences * Address and resolve customer complaints * Gather critical customer feedback to shape the company's strategies      Requirements Of a Customer Care Co-ordinator * Experience in a similar role (desired, but not essential) * Highly organised - can manage own workload efficiently and multitask * Good IT skills including Office 365, Microsoft Word, PowerPoint and Excel * A high level of accuracy and attention to detail      Benefits Of a Customer Care Co-ordinator * Company Pension * On-site parking      If you are confident that you could be the perfect candidate for this role. Please apply below or for more information contact Kirsty Cade at Fawkes and Reece London Office.

Customer Care Co-ordinator - Fawkes & Reece

&lt;strong&gt;Day To Day Duties Of a Customer Care Co-ordinator&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Conduct customer focused research to personalise experiences&lt;/li&gt;&lt;li&gt;Address and resolve customer complaints&lt;/li&gt;&lt;li&gt;Gather critical customer feedback to shape the company's strategies&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements Of a Customer Care Co-ordinator&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience in a similar role (desired, but not essential)&lt;/li&gt;&lt;li&gt;Highly organised - can manage own workload efficiently and multitask&lt;/li&gt;&lt;li&gt;Good IT skills including Office 365, Microsoft Word, PowerPoint and Excel&lt;/li&gt;&lt;li&gt;A high level of accuracy and attention to detail&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits Of a Customer Care Co-ordinator&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Company Pension&lt;/li&gt;&lt;li&gt;On-site parking&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;If you are confident that you could be the perfect candidate for this role. Please apply below or for more information contact Kirsty Cade at Fawkes and Reece London Office.

Customer Care Co-ordinator

Requirements

Responsibilities

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Fawkes & Reece

Mission & Purpose