FAQs
What are the working hours for the Customer Care position?
The Customer Care position is a full-time role that primarily involves evening shifts.
What will my main responsibilities be as a Customer Care Assistant?
As a Customer Care Assistant, you will be responsible for engaging with customers, ensuring a high level of cleanliness in dining areas, making children feel welcome, and communicating customer needs to management.
Is prior experience in customer service required for this role?
While prior experience in customer service is beneficial, it is not strictly required. A friendly demeanor and a willingness to learn are essential.
What qualities are you looking for in a candidate?
We are looking for candidates who possess a genuine smile, the ability to connect with customers, effective communication skills, and the capacity to maintain high energy levels while working as part of a team.
Are there opportunities for career advancement within the company?
Yes, McDonald's encourages career progression and development, providing opportunities for advancement within the organization.
What benefits can I expect from this job?
The benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and much more.
How is the working environment described for this position?
The working environment is fast-paced and high energy, fostering a lively and engaging atmosphere for both employees and customers.
Will training be provided for new employees?
Yes, McDonald's provides training and support for new employees to ensure they are prepared to meet the standards set for the role.
Is there a focus on inclusivity and respect in the workplace?
Yes, McDonald's is committed to fostering a safe, respectful, and inclusive workplace, aligning with the core values of the brand.
Can I apply if I am looking for part-time work?
This particular position is full-time; however, other part-time opportunities may be available at different times.