You need a high school diploma, good MS Office skills, 1+ years in customer service, an additional language, strong communication, attention to detail, teamwork, and flexibility in scheduling.

You will assist customers via phone and email, correct transaction data, communicate with agents to resolve complaints, and collaborate with accounting on refunds for canceled transactions.

Customer Relations

Philippines

Manila

RIA is a digital platform that provides a comprehensive solution for buying and selling vehicles. The company facilitates a streamlined and efficient process for both buyers and sellers by offering tools and services that simplify vehicle transactions. Their ultimate mission is to transform the automotive marketplace by making vehicle purchases and sales more accessible, transparent, and user-friendly. RIA's purpose is to enhance the overall experience of buying and selling cars, creating a more seamless and trustworthy process in the automotive industry.


Finance

Ria Money Transfer 

A global leader in the money transfer industry, and part of Euronet Worldwide, we open ways for a better everyday life.

We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. Responsibilities Your main responsibilities will include but will not be limited to:<ul><li>Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;</li><li>Reviewing and correcting data of incorrectly processed transactions;</li><li>Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;</li><li>Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.</li></ul>Qualifications We will require you to have a minimum education of completed high school or college. We will also look for: Good knowledge of MS Office and Internet Explorer; At least one year's work experience in customer services or a call center position; An additional language; Strong customer orientation skills; Excellent communications skills (both oral and written); Attention to detail; Good teamworking approach; and Ability to work flexible schedules.Job ID 300000175332398_47679677951_0

We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. Responsibilities Your main responsibilities will include but will not be limited to:Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;Reviewing and correcting data of incorrectly processed transactions;Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.Qualifications We will require you to have a minimum education of completed high school or college. We will also look for: Good knowledge of MS Office and Internet Explorer; At least one year's work experience in customer services or a call center position; An additional language; Strong customer orientation skills; Excellent communications skills (both oral and written); Attention to detail; Good teamworking approach; and Ability to work flexible schedules.Job ID 300000175332398_47679677951_0

Customer Care Expert

Requirements

Responsibilities

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Ria Money Transfer

Mission & Purpose