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Customer Consultant

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Bristol

AI generated summary

  • You must have strong interpersonal skills, be passionate about beauty and retail, have customer service experience, and be available for evening, weekend, and holiday shifts.
  • You will advise customers on skincare products, offer insights into ethical sourcing, and recommend products that suit their preferences and lifestyle.

Requirements

  • Strong interpersonal skills to build rapport with customers - customer service experience is ideal
  • Ability to communicate and listen effectively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts.

Responsibilities

  • With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.
  • As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

FAQs

What is the main responsibility of a Customer Consultant at The Body Shop?

The main responsibility of a Customer Consultant at The Body Shop is to support the store management team in driving sales and profit through the delivery of exceptional customer service on the shop floor.

What kind of products does The Body Shop offer?

The Body Shop offers over 2,000 exciting products designed to suit every customer's preference, many of which are packed with natural ingredients sourced ethically using Community Trade programmes.

What skills are important for a Customer Consultant at The Body Shop?

Strong interpersonal skills to build rapport with customers, effective communication and listening skills, genuine passion for beauty and the retail industry, and open availability for evening, weekend, and holiday shifts are important skills for a Customer Consultant at The Body Shop.

How does a Customer Consultant contribute to the company's values and vision?

A Customer Consultant contributes to the company's values and vision by offering expert advice to customers, providing an inspirational insight into The Body Shop products and philosophy, and actively engaging with customers to help them find products that suit their preferences and lifestyle.

Fighting for a Fairer and More Beautiful World

Retail & Consumer Goods
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

The Body Shop International Limited is the original natural and ethical beauty brand. Our heritage is an amazing story of firsts. The first to create Body Butter, the first to use manmade musk in fragrance rather than cruelly-extracted deer musk, the first to transform the beauty industry with fair trade ingredients. For 40 years The Body Shop showed the world that business could be a force for good, anchored in Anita Roddick’s pioneering approach to doing business. Our Commitment for the next 40 years, Enrich Not Exploit™, has three elements: Enrich Our People - Enrich Our Planet - Enrich Our Products. We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good. We have over 3000 stores in 68 countries, and reach out to customers around the world through launching e-commerce sites, opening sub-franchise businesses and identifying selective wholesale in new markets plus adding new Global Travel Retail locations around the world. Our people are passionate, independent, diverse individuals.