FAQs
What kind of products will I be required to learn about as a Customer Consultant at The Body Shop?
As a Customer Consultant at The Body Shop, you will be required to learn and understand our products, which are packed with natural ingredients sourced ethically using Community Trade programs. You will need to be knowledgeable about our range of vegetarian and vegan products to recommend to customers based on their preferences and needs.
What kind of availability is required for this position?
You must have open availability for evening, weekend, and holiday shifts as a Customer Consultant at The Body Shop.
What kind of benefits can I expect as a Customer Consultant at The Body Shop?
As a Customer Consultant at The Body Shop, you can expect benefits such as comprehensive onboarding, training hours for you and your team as needed, a discount on regular products, freebies when new products are launched, volunteer time, opportunities to grow within the brand, and support to be exactly who you are through our various Inclusion & Belonging Networks.