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Customer Consultant - Milton Keynes

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Milton Keynes

AI generated summary

  • You must have strong interpersonal skills, passion for beauty, ability to communicate effectively, and open availability for evenings, weekends, and holidays.
  • You will provide expert advice on skincare products, engage with customers to understand their needs, and recommend ethically sourced products that make them feel good.

Requirements

  • Strong interpersonal skills to build rapport with customers - customer service experience is ideal
  • Ability to communicate and listen effectively
  • A genuine passion for beauty and the retail industry
  • Open availability for evening, weekend, and holiday shifts.

Responsibilities

  • With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.
  • As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

FAQs

What qualifications do I need to apply for this Customer Consultant role at The Body Shop?

We are looking for candidates with strong interpersonal skills, ability to communicate effectively, genuine passion for beauty and the retail industry, and customer service experience is ideal.

What will be my responsibilities as a Customer Consultant at The Body Shop?

Your main responsibilities will include supporting the store management team in driving sales and profit through exceptional customer service, learning about and recommending products to customers, and upholding the values and vision of the company while following company procedures and policies.

What sets The Body Shop apart as an employer?

The Body Shop is committed to generating positive economic, social, and environmental impact, and we empower our employees to make a difference. We offer a range of cruelty-free beauty products and engage in ethical initiatives through our Community Trade programs.

What are the working hours like for this role?

We require open availability for evening, weekend, and holiday shifts to accommodate customer needs and peak shopping times.

How can I apply for this Customer Consultant position in Milton Keynes?

To apply, please visit our careers page on The Body Shop website and submit your application online.

Fighting for a Fairer and More Beautiful World

Retail & Consumer Goods
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

The Body Shop International Limited is the original natural and ethical beauty brand. Our heritage is an amazing story of firsts. The first to create Body Butter, the first to use manmade musk in fragrance rather than cruelly-extracted deer musk, the first to transform the beauty industry with fair trade ingredients. For 40 years The Body Shop showed the world that business could be a force for good, anchored in Anita Roddick’s pioneering approach to doing business. Our Commitment for the next 40 years, Enrich Not Exploit™, has three elements: Enrich Our People - Enrich Our Planet - Enrich Our Products. We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good. We have over 3000 stores in 68 countries, and reach out to customers around the world through launching e-commerce sites, opening sub-franchise businesses and identifying selective wholesale in new markets plus adding new Global Travel Retail locations around the world. Our people are passionate, independent, diverse individuals.