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Customer Data Mgmt Coordinator I

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RELX Group

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Data
    IT & Cybersecurity
  • Manila
  • Quick Apply

AI generated summary

  • You must have a Bachelor's degree, experience in database management, strong organizational skills, excellent communication, problem-solving abilities, and a detail-oriented approach.
  • You will manage customer databases, ensure data quality and security, validate information through web searches, and collaborate with IT to maintain accurate data for marketing and analysis.

Requirements

  • Must be a Bachelor's Degree holder
  • Experience in database management, as well as data mining and customer segmentation
  • Has strong sense of ownership relating to tasks and responsibilities
  • Organized and very systematic in handling tasks at hand
  • Provide sound and sensible recommendation for improvement
  • Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization.
  • Proven success at managing change.
  • Strong organizational, prioritization and delegation skills.
  • Proven problem solving and analytical skills.
  • Detail oriented and project management skills.

Responsibilities

  • Develops and maintains customer information database (usually specific data marts) to support analysis, application development and data driven marketing techniques
  • Manages information security, data protection, data quality and exchange
  • Liaises with the IT and other data management functions as required both internally and externally
  • Responsible for entering and verifying contact information through manual processes.
  • Perform web searches to critically validate detailed law firm, corporate, academic tax, bar and government data and make corrections into database as and when necessary.
  • Validate/acquire data from external data sources (Via Web)
  • Compliance with data cleansing guidelines.
  • Ensuring highest data quality and error free delivery of data.

FAQs

What is the primary role of a Customer Data Mgmt Coordinator I?

The primary role involves developing and maintaining customer information databases to support analysis and data-driven marketing techniques, as well as managing information security, data quality, and data exchange.

What skills and qualifications are required for this position?

Candidates must hold a Bachelor's Degree, have experience in database management and data mining, possess strong organizational and communication skills, and demonstrate problem-solving and analytical abilities.

Is prior experience necessary for this position?

Yes, prior relevant training or related work experience is required for this position.

What kind of tasks will I be responsible for?

You will be responsible for entering and verifying contact information, performing web searches to validate data, ensuring compliance with data cleansing guidelines, and maintaining data quality.

Are there opportunities for growth or advancement in this role?

While the position has no supervisory responsibilities, there are opportunities for skill development and to impact the team's performance through high-quality work.

How does this role interact with other teams within the organization?

The Customer Data Mgmt Coordinator I liaises with IT and other data management functions, ensuring a collaborative approach to data management and integration across teams.

What does the company value in its employees?

The company values a strong sense of ownership, organizational skills, a detail-oriented mindset, and the ability to provide sensible recommendations for improvement.

Will I need to perform data validation from external sources?

Yes, part of the responsibilities includes validating and acquiring data from external sources via the web.

How important is communication in this role?

Excellent written and verbal communication skills are crucial, as you will need to effectively collaborate across all levels of the organization.

What kind of environment can I expect in this role?

The role involves following set instructions and processes in a systematic manner within a collaborative team environment.

A global provider of information-based analytics for professional and business customers across industries.

Technology
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Please note that RELX does not contact people through social media and offer them jobs or contracts. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx