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Customer Delivery Consulting Engineer

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Cisco

11d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
  • $115.3K - $158.4K
  • Washington, DC

AI generated summary

  • You must have 6-8 years of experience with CCNP or CCNA Enterprise, strong hands-on experience in SD-WAN, SDA, DNA Center, and large-scale network design. Must hold DoD TS/SCI eligibility and be adaptable to diverse customer needs. Excellent communication and technical skills are a must.
  • You will analyze complex networking issues, build simulated networks, contribute to virtual teams, provide product knowledge transfers, generate project documentation, assist in network configuration and execution, and support customer deployment of tools and Network Management Systems.

Requirements

  • Builds and maintains consultative / trusted advisor relationship with clients.
  • Performs problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis management.
  • Proven technical project management skills.
  • Strong technical presentation skills to all levels, especially to Cisco and customer senior management.
  • Leadership and mentoring skills.
  • Ability to influence at senior levels in Cisco and customer organizations.
  • Minimum Qualifications:
  • Minimum 6-8 years of experience with a CCNP or a CCNA Enterprise
  • Strong hands-on focus in SD-WAN, SDA, Catalyst Center, DNA Center, large scale Network design, deploying, and maintaining networks
  • Has a CCNP certification or equivalent experienced. CCIE is highly desirable, or demonstrated equivalent
  • Must have DoD TS, SCI eligible and able to pass a CI Polygraph
  • Adapt to different customer needs
  • Excellent written and verbal communication skills
  • Client-facing experience
  • Knowledge of one of the following technology areas:
  • Cisco Enterprise Networking, Routing/Switching.

Responsibilities

  • Performs analysis and diagnosis of highly complex networking problems.
  • Builds simulated networks in test labs to resolve highly complex problems and compatibility issues.
  • Contributes to Virtual Teams.
  • Provides ad hoc systems/product knowledge transfers.
  • Assists in generation of standard project documentation including test plans.
  • Assists in generation of network configurations from Low Level Design
  • Assists in execution of project delivery including network staging, implementation and handover.
  • Assists in Network Upgrade and Migration Activities.
  • Assists customer with deployment of medium complexity tools and related Network Management Systems.

FAQs

What qualifications are required for the Customer Delivery Consulting Engineer position?

Minimum qualifications for this position include 6-8 years of experience with a CCNP or a CCNA Enterprise certification, hands-on experience in SD-WAN, SDA, Catalyst Center, DNA Center, and large scale network design, deployment, and maintenance. A CCNP certification or equivalent experience is required, with a CCIE certification being highly desirable. Candidates must also have a Department of Defense TS clearance, be SCI eligible, and able to pass a CI Polygraph.

What are the responsibilities of a Customer Delivery Consulting Engineer?

Responsibilities include performing analysis and diagnosis of complex networking problems, building simulated networks in test labs to resolve issues, contributing to virtual teams, providing technical knowledge transfers, generating project documentation, assisting in network configuration, executing project delivery, assisting with network upgrades and migrations, and deploying network management systems.

What are the essential skills needed for a Customer Delivery Consulting Engineer?

Essential skills include building and maintaining consultative/trusted advisor relationships with clients, technical project management, strong technical presentation skills, leadership and mentoring abilities, and the capability to influence at senior levels in both Cisco and customer organizations.

What technology areas should a Customer Delivery Consulting Engineer have knowledge in?

A Customer Delivery Consulting Engineer should have knowledge in Cisco Enterprise Networking, Routing/Switching technologies.

Technology
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Benefits

  • Competitive compensation

    Our high-performance culture rewards innovation, collaboration and achievement.

  • Employee stock purchase program

    Purchase Cisco stock at a discount to invest in your financial future and the company's (up to 10% of your salary).

  • Employee discount programs

  • Flexible work practices

  • Generous paid time off + holidays