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Customer Delivery Driver

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Tesco

Oct 31

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics

Requirements

  • A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
  • Able to adhere to the GB Domestic Driving Rules
  • Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
  • Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
  • Acting quickly to respond to the changing needs of our customers and embracing change within my store.
  • Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
  • Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.

Responsibilities

  • Delivering your part of our customer shopping trip by:
  • Ensuring the van and trays I use are clean and kept tidy/organised.
  • Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
  • Ensuring trays are washed as part of the tray wash process.
  • Loading the van as required, checking the van for roadworthiness.
  • Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
  • Taking care of products/deliveries as if they were my own.
  • Explaining to the customer that they will not be charged any more for their substitutions.
  • Delivering during the customers time slot.
  • Calling the customer before arriving at their property if early.
  • Calling the store/centre if running 30 or more minutes late.

FAQs

What is the role of a Customer Delivery Driver at Tesco?

The role involves delivering customer shopping, ensuring the van and trays are clean and organized, engaging with customers about their orders, and providing excellent service with a smile.

Are there part-time positions available for this role?

Yes, we are currently recruiting for both part-time and full-time positions.

What are the requirements to apply for the Customer Delivery Driver position?

Candidates need a UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points, and must be able to adhere to GB Domestic Driving Rules.

What is the hourly rate for this position?

The hourly rate for the Customer Delivery Driver position is £14.05.

Are there opportunities for flexible working hours?

Yes, Tesco welcomes discussions about flexible working from day one.

What benefits does Tesco offer to Customer Delivery Drivers?

Benefits include holiday entitlement, employee discounts, access to wellbeing services, life cover, a pension plan, and a range of additional perks tailored to suit employees’ needs.

What should I do if I need assistance during the application process?

You can contact a dedicated Tesco colleague at 07599200774 for support in finding the right job and assistance with your application.

Does Tesco have any commitments to diversity and inclusion?

Yes, Tesco is committed to diversity, equity, and inclusion, ensuring that everyone feels welcomed and represented at work.

Is prior driving experience necessary for this position?

Yes, candidates must have a driving licence for at least 12 months to apply for the role.

How does Tesco ensure environmental responsibility?

Tesco's core purpose is ‘Serving our customers, communities and planet a little better every day’, reflecting their commitment to acting responsibly and sustainably.

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Tesco

Retail & Consumer Goods
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

One of the world’s largest retailers of consumer goods from food to fashion. Serving our customers, communities and planet a little better every day in our stores and online is at the heart of everything we do. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, office, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer the right support to develop your skills.