FAQs
What is the primary responsibility of a Driver Installer at John Lewis?
The primary responsibility is to provide excellent customer service while delivering and installing products such as furniture and appliances in customers' homes, ensuring the John Lewis brand is represented positively.
What type of vehicle will I be driving in this role?
You will be driving a 7.5-tonne vehicle as part of a 2-person delivery crew.
Is previous experience required for this position?
Yes, previous experience in installation is required, along with experience in a customer-facing role.
What qualifications do I need to apply for this job?
You need a Manual C1 UK driving licence, a DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card, and a Tachograph Card.
Will I need to lift heavy items in this role?
Yes, the role involves heavy lifting as you will be delivering large items such as sofas, white goods, and furniture.
What skills are desirable for this position?
Desirable skills include experience with the installation and disconnection of white goods, TV installation, and the ability to assemble flat-pack furniture.
How does John Lewis support its employees' work-life balance?
John Lewis supports flexible working arrangements, which may include flexible or compressed hours, job sharing, or shorter hour contracts where possible.
Are background checks required for this role?
Yes, some roles may be subject to pre-employment vetting, which may include DBS checks and financial probity checks.
What should I do if I need reasonable adjustments during the application process?
If you require reasonable adjustments due to a disability, please contact the company as soon as possible to discuss your needs.
How should I apply for this position?
We recommend applying early as we may close vacancies if a high volume of applications is received. You can submit your application through the designated application platform or website.