FAQs
What is the primary role of a Customer Delivery Specialist at Diebold Nixdorf?
The primary role is to manage and coordinate projects aimed at integrating the DN transactional solution into customer systems, acting as a technical interface between customers' IT departments, software houses, and DN's competence center.
What qualifications are required for this position?
A diploma or experience in technical disciplines such as Computer Science or Electronics, along with a minimum of 2-4 years of relevant project and program management experience, particularly in the retail market.
Is experience in the retail market necessary for this role?
Yes, experience in the retail market, especially with a focus on store operations, is required for this position.
Are there opportunities for travel in this position?
Yes, the position requires a willingness to travel as part of the job responsibilities.
What types of projects will the Customer Delivery Specialist be managing?
The specialist will manage projects related to the integration of transactional solutions for online and offline payments, including credit and debit cards and various Value Added Services.
What skills are emphasized for a successful candidate in this role?
Important skills include teamwork, good communication abilities, basic networking knowledge, and a foundational understanding of English.
Will there be opportunities for professional development in this role?
Yes, the role offers opportunities for professional development, especially in improving the DN transactional solution through cooperation with the team.
Is prior project management experience necessary for the role?
Yes, a minimum of 2-4 years of relevant experience in client project and program management is necessary.
What kind of reports is the Customer Delivery Specialist expected to produce?
The specialist is expected to produce technical and status reports for assigned customers regarding project implementations.
How important is communication in this role?
Good communication skills are crucial, as you will be acting as a technical interface and coordinating between multiple parties including customers and partners.