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Customer Development Executive (Anywhere in West India)

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Colgate-Palmolive

25d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Marketing
  • Mumbai

AI generated summary

  • You need over 2 years of FMCG experience and a Post Graduate degree in Business Administration.
  • You will manage distribution, drive sales strategies, train associates, monitor performance, identify new markets, and resolve trade issues while fostering partnerships with wholesalers.

Requirements

  • 2 plus years of work experience in FMCG Companies.
  • Essential: Post Graduate in Business Administration

Responsibilities

  • Ensure width and depth of distribution of Colgate Palmolive products in the given zone and implementation of Customer Development strategies so as to achieve the sales and distribution objectives for the zone.
  • Ensure effective execution of the Customer Development strategies and roll out of schemes by closely working with the stockiest, SSMs and PSRs across the zone.
  • Trade management.
  • Identify new markets/accounts and bring them under direct coverage on a regular basis.
  • Ensure addition of specialty wholesalers.
  • Ensure stores in route list are classified according to the accurate RE.
  • Ensure that SSM efforts are advised to reduce number of non-purchasers.
  • Ensure optimum usage of activations to drive sales.
  • Ensure sales call efficiency.
  • Selling stories range selling, handling objections, etc.
  • Prioritize accounts for maximum impact through visibilities (ensure coverage of top 2 outlets in every route).
  • Secure and draw insights from any competitive information available in public domain regarding:
  • New products.
  • Activities.
  • Schemes.
  • Any other developments.
  • Use data to drive overall business performance.
  • Setting objectives for market visits.
  • Reviewing sales associates and PSR performance against plan.
  • Reviewing stockiest performance against plan.
  • Train and develop sales associates through required mode of training (e.g. new products, toothbrush assortment, focus on medical stores i.e. PASSION understanding).
  • Mentor and empower sales associates to perform well by ensuring that CP benefits are availed by SSMs.
  • Acknowledge any issues faced by sales associates in the field and provide support to resolve it.
  • Conduct effective monthly and weekly sales associates meetings.
  • Compile reports and information as per requirements communicated by AM.
  • Maintain trust and understanding in working with stockiest and trade in general, especially partner with key wholesalers to drive business.
  • Share success stories and Communicate program to build off-takes.
  • Mutually work towards category growth.
  • Resolve issues, etc.

FAQs

What is the job title for this position?

The job title is Customer Development Executive.

Where is this job located?

This job is available anywhere in West India, specifically in Mumbai, Maharashtra.

What company is offering this position?

Colgate-Palmolive Company is offering this position.

What are the main responsibilities of the Customer Development Executive?

The main responsibilities include ensuring width and depth of distribution of Colgate-Palmolive products, executing Customer Development strategies, and achieving sales and distribution objectives in the designated zone.

What qualifications are required for this role?

A Post Graduate degree in Business Administration is required, along with at least 2 years of work experience in FMCG companies.

What does the company value regarding its operations?

Colgate-Palmolive values sustainability and community wellbeing, focusing on reducing plastic waste, conserving natural resources, and improving children's oral health.

Is there a focus on training and developing employees?

Yes, the role involves training and developing sales associates as well as mentoring them to enhance performance.

What is the commitment to diversity and inclusion in the workplace?

Colgate-Palmolive is committed to ensuring that their workforce represents the communities they serve and creating an environment where all individuals feel they belong and can be their authentic selves.

How does the company address reasonable accommodations?

The company provides reasonable accommodations during the application process for individuals with disabilities. Candidates can contact Application_Accommodation@colpal.com for assistance.

Will the company reach out to all applicants who submit a resume?

No, the company will only contact candidates whose resumes match the skills, experience, and requirements of the job opening.

What is the company's approach to sustainability?

Colgate-Palmolive is focused on integrating sustainability into all aspects of their business and aims to create a positive social impact through their 2025 Sustainability & Social Impact Strategy.

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Colgate-Palmolive

We are Colgate, a caring, innovative growth company reimagining a healthier future for all people, pets and planet.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are Colgate, a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. We are Colgate, a caring, innovative growth company that is reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with 34,000 people dedicated to improving the health and wellness of people and their pets. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition and reaching more than 200 countries and territories, Colgate teams are developing, producing, distributing and selling health and hygiene products and pet nutrition offerings essential to society through brands such as Colgate, Palmolive, elmex, Tom’s of Maine, hello, Sorriso, Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Filorga, eltaMD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. We are also recognized for its leadership and innovation in promoting environmental sustainability and community wellbeing, including our achievements in saving water, reducing waste, promoting recyclability and improving the oral health of children through our Bright Smiles, Bright Futures program, which has reached more than one billion children since 1991.