FAQs
What is the job title for this position?
The job title is Customer Experience Representative at Value Buds 112St.
Where is the Value Buds location for this job?
The position is based out of the Value Buds location on MacEwan 112St in Edmonton, Alberta.
What are the primary responsibilities of a Customer Experience Representative?
Responsibilities include greeting customers, educating them about cannabis products, facilitating a welcoming store atmosphere, maintaining cleanliness, and assisting with transactions.
What qualifications are required for this position?
Candidates should have a minimum of 2 years of customer service and retail/hospitality experience, a High School Diploma or equivalent, and relevant certifications such as CannSell certification.
Is prior cannabis experience required?
While it is preferred, prior cannabis, liquor, or healthcare experience is not mandatory.
What personal characteristics are important for this role?
Important characteristics include excellent customer service skills, problem-solving abilities, open-mindedness, effective communication skills, and reliability.
Is this a full-time or part-time position?
This position is part-time.
Will I need to complete a background check?
Yes, candidates must complete and pass a Criminal Record Check.
How does Nova Cannabis support diversity and inclusion?
Nova Cannabis is committed to creating a welcoming, inclusive, diverse, and safe workplace and encourages applications from individuals of all backgrounds.
Are training and product knowledge provided for new hires?
Yes, new hires are expected to maintain a high level of product and service knowledge, and training will be provided to help them succeed in this role.