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Customer Onboarding Strategist, Global Customer Solutions (English, German)

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Google

18d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Marketing
  • Dublin

AI generated summary

  • You need a Bachelor's in Marketing, 2 years in B2B sales or marketing, fluency in English and German, experience in customer management, and strong problem-solving and multitasking abilities.
  • You will build client relationships, achieve business goals, craft tailored pitches, enhance client interactions, analyze data, and deliver actionable insights and recommendations.

Requirements

  • Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
  • 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
  • Experience meeting Business-to-Business (B2B) business goals.
  • Ability to communicate in English and German fluently to support client relationship management in this region.
  • Experience in new business sales and business analysis.
  • Experience in managing and customizing for a customer base.
  • Experience in collaborating with cross-functional international teams and managing stakeholders (e.g., internal and external).
  • Ability to multi-task and manage multiple projects simultaneously while paying attention to detail.
  • Ability to lead, motivate, and work well with others.
  • Excellent problem-solving skills, with the ability to think strategically to develop business recommendations, action plans, as well as ideas on improving internal processes.

Responsibilities

  • Manage and develop trusted relationships with clients and help them achieve business goals.
  • Contribute to the team performance consistently delivering against quarterly business goals.
  • Create and craft pitches to customers tailored to clients performance goals, and work towards mutual business objectives.
  • Find and implement creative ways to improve our client relationships, share performance-enhanced suggestions and promote Google products.
  • Produce interpretable insights from data analysis, deliver data-driven strategic and tactical recommendations to customers.

FAQs

What qualifications are required for the Customer Onboarding Strategist position?

The minimum qualifications include a Bachelor's degree in Marketing, Advertising, or equivalent practical experience, 2 years of experience in advertising or related fields, experience meeting B2B business goals, and fluency in English and German.

What are the preferred qualifications for this role?

Preferred qualifications include experience in new business sales and analysis, managing and customizing for a customer base, collaborating with cross-functional international teams, the ability to multi-task and manage multiple projects, leadership and motivational skills, and excellent problem-solving abilities.

What responsibilities will I have in this role?

Responsibilities include managing and developing trusted relationships with clients, contributing to team performance, creating tailored pitches for customers, improving client relationships, and delivering data-driven strategic recommendations based on analysis.

Who do we work with in this position?

In this role, you will work with small- and medium-sized businesses (SMBs) and collaborate closely with company owners to help them achieve their business goals.

What does Google value in its workplace?

Google is proud to be an equal opportunity workplace, committed to equal employment practices regardless of various factors such as race, gender, disability, and more.

Is proficiency in any language other than English required?

Yes, fluency in German is required in addition to English for effective client relationship management in the region.

How does this role contribute to Google's mission?

The Customer Onboarding Strategist helps shape the future of innovation for customers by providing tailored Google advertising solutions that enhance their business growth while maintaining a focus on customer success.

Are there any specific skills that would help in this role?

Skills that would be beneficial include strong relationship-building, analytical thinking, communication, and problem-solving abilities, as well as a strategic mindset for developing business recommendations.

Is there an opportunity for professional development in this role?

Yes, the role offers opportunities to work with various teams and stakeholders, enhancing professional skills and career growth within the organization.

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.