FAQs
What is the primary responsibility of a Customer Operations Support - Danish in this role?
The primary responsibility is to analyze and review user profiles, audio, videos, and text-based content, as well as investigate, escalate, and resolve issues reported by users or flagged by the system.
What skills are important for a candidate to have for this role?
Candidates should have a critical understanding of abuse and policy issues, be comfortable reviewing a large volume of content, have strong resilience and coping skills, and be fluent in Danish.
How can I ensure my well-being is taken care of in this role?
Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Accenture also provides support and resources needed to perform role responsibilities.