FAQs
What is the primary role of the Customer Relation Manager at 1KOMMA5° Münster?
The primary role involves maintaining contact with customers, answering questions, resolving issues, collecting and analyzing feedback to improve service, and developing measures to enhance customer satisfaction.
What kind of experience is required for this position?
Candidates should have a successfully completed commercial training and some experience in customer service.
Is there a specific interest or background required for candidates?
Yes, candidates should have an interest in renewable energies and the technology behind them.
What are the key qualities we are looking for in a candidate?
We are looking for a communicative, engaged, solution-oriented, patient individual with strong organizational skills who loves making customers happy.
What language proficiency do candidates need?
Candidates must have very good knowledge of the German language.
What type of contract is offered for this position?
The position offers an unlimited employment contract with attractive remuneration.
Are there opportunities for professional development in this role?
Yes, the position allows for active contribution to shaping the service area and offers a chance to make a tangible impact on the energy transition.
What kind of work environment can be expected at 1KOMMA5°?
You can expect a dynamic, young, and rapidly growing start-up environment with transparent communication and short decision-making paths.
What kind of equipment is provided for the role?
Employees will be provided with a laptop, home office equipment, and a company mobile phone for a modern and mobile workplace.
What is the company’s vision regarding energy and climate change?
1KOMMA5° aims to sustainably reshape Germany's energy supply and actively contribute to the necessary energy transition in response to climate change.