FAQs
What are the primary responsibilities of a Customer Relationship Executive at Aditya Birla Capital?
The primary responsibilities include developing and maintaining strong customer relationships, promoting and selling financial products such as housing loans and business loans, conducting field sales activities, providing excellent customer service, and handling secured and unsecured loan applications.
What skills are required for this position?
Required skills include product knowledge of home loans and insurance products, financial acumen, mastery of sales techniques, proficiency in CRM software, negotiation skills, documentation skills, excellent communication skills, customer service orientation, and networking skills.
What level of experience is needed for this role?
The role requires 1 to 2 years of experience in a related field.
What qualifications do I need to apply for the Customer Relationship Executive position?
You need to have completed 12th grade or any graduation to apply for this position.
Where is this job located?
The job locations are Bangalore, Hyderabad, and Chennai.
Is this position full-time or part-time?
This position is a full-time role.
Does Aditya Birla Capital promote diversity and inclusion in hiring?
Yes, Aditya Birla Capital is committed to providing equal opportunity in employment and prohibits discrimination or harassment in any form, embedding diversity, equity, and inclusion in their recruitment policies.
Will I need to conduct field sales activities in this role?
Yes, conducting field sales activities is one of the key responsibilities of the Customer Relationship Executive.
What financial products will I be promoting in this role?
You will be promoting and selling financial products such as housing loans and business loans.
Is there a specific customer service approach expected in this role?
Yes, there is a strong emphasis on providing exceptional customer service to meet client needs effectively.