FAQs
What is the job title for this position?
The job title is Customer Relationship Executive.
What type of employment is offered for this role?
This is a full-time position.
What is the required experience for this job?
The required experience is between 1 to 2 years.
What are the educational qualifications needed for this role?
Candidates need to have completed 12th grade or any graduation.
In which locations is this job available?
The job is available in Bangalore, Hyderabad, and Chennai.
What types of products will the Customer Relationship Executive be promoting?
The Customer Relationship Executive will be promoting financial products such as housing loans and business loans, as well as various insurance products.
Is knowledge of CRM software required for this role?
Yes, familiarity with Customer Relationship Management (CRM) software is required to track and manage sales leads.
What skills are essential for this position?
Essential skills include product knowledge, financial acumen, sales techniques, negotiation skills, documentation skills, communication skills, customer service orientation, and networking skills.
What are the main responsibilities of the Customer Relationship Executive?
Main responsibilities include developing and maintaining strong customer relationships, promoting and selling financial products, conducting field sales activities, providing excellent customer service, and handling secured and unsecured loan applications.
How important is customer service in this role?
Customer service orientation is very important, as the role focuses on providing exceptional service to meet client needs.
Are there opportunities for upselling and cross-selling?
Yes, mastery of sales strategies, including upselling and cross-selling, is part of the responsibilities of this role.
Does the company have a policy on diversity and inclusion?
Yes, Aditya Birla Capital is committed to diversity, equity, and inclusion in its recruitment policies and prohibits discrimination or harassment in any form.