FAQs
Is the position for remote work?
No, this position is on-site in Lisbon, Portugal.
What language skills are required for this role?
A high level of Italian (C2) and fluent English (B2) are required.
What type of experience is preferred for applicants?
Previous customer service experience is a plus, but not mandatory.
What kind of training will be provided?
Full paid training on the company and the project will be provided.
What are the typical working hours for this role?
The role is full-time, with specific hours discussed during the interview process.
Are there opportunities for career advancement?
Yes, there are career development programs, and about 80% of our managers and leaders have been promoted from within.
Is there a referral program available?
Yes, there are bring-a-friend (referral) bonus opportunities.
What benefits are included in this position?
The position includes a competitive salary, performance bonus, and various benefits designed to support unique lifestyles.
Are there any specific eligibility criteria to apply for this position?
Applicants must be legally authorized to work in Portugal.
What is the work environment like at Concentrix?
Concentrix is committed to maintaining a work environment free from discrimination and harassment, promoting equal employment opportunities for all candidates.