FAQs
What is the salary range for the Customer Resolution Specialist position?
The salary range for this position is Php 32,000 to Php 43,000.
Where is the job location?
The job is located in Makati City, Metro Manila, Philippines.
What type of employment is being offered?
This is a permanent employment position.
What is the work schedule for this role?
The work schedule is from 4:00 PM to 12:00 MN Philippine time.
Is prior experience in customer support required for this role?
Yes, proven experience in providing customer service and handling complaints and escalations processes is required.
Are there opportunities for professional development?
Yes, the company provides internal and external training sessions to support skill enrichment and professional growth.
What is the hybrid work policy?
The company encourages applicants who are open to working in the office two days a week as part of the hybrid work environment.
Who can I contact for more information about the job?
You can contact Hannah Heradura at hannah.heradura@cambridge.org.
What benefits are offered to employees?
Employees have access to comprehensive healthcare benefits, group life insurance, flexible schedules, hybrid work arrangements, and generous paid leave.
When is the application deadline?
The application deadline is on March 3rd, 2025, but it may close early if sufficient applications are received.