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Customer Sales Advisor

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Halfords

9d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have retail customer service experience, be proactive, possess problem-solving skills, work on a rota including weekends, and ideally have experience with sales targets.
  • You will provide excellent customer service, assist customers proactively, solve problems, work on a rota including weekends, and strive to meet sales targets.

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

Responsibilities

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

FAQs

What experience do I need to apply for the Customer Sales Advisor position?

Ideally, you should have experience delivering great customer service, preferably in a retail sales environment, or in another customer-focused sales environment.

Is retail sales experience required for this job?

While retail sales experience is ideal, it is not strictly required. If you have worked in a customer-focused sales environment, you may still be a good fit.

Will I receive training for the products I will be selling?

Yes, you will receive product knowledge and skills training to help you effectively demonstrate and explain our products as well as the practical aspects of our fitting services.

What skills are important for success in this role?

To be successful, you will need a proactive approach to helping customers, problem-solving skills, and experience working towards and achieving sales targets.

Will I need to work on weekends?

Yes, availability to work on a rota basis, including weekends, is required for this role.

What benefits do you offer employees?

We offer a wide range of rewards and benefits including store discounts, employee discounts at Halfords Autocentre, discounts on various services, a wellness program, and more.

Is there an opportunity for career progression in this role?

Yes, we invest heavily in training to help colleagues develop their skills and advance in their careers, whether in Retail or elsewhere in the Group.

Can I apply if I don’t meet all the criteria listed?

Absolutely! We encourage you to apply even if you don’t meet all the criteria, as we are committed to creating an inclusive workplace and welcome applications from all backgrounds.

What is the company’s stance on diversity and inclusion?

At Halfords, we embrace diversity within our workplace and are proud to welcome applications from all backgrounds. We are an equal opportunities employer.

Do you support financial planning for employees?

Yes, we offer Wagestream, a financial planning app that allows you to access up to 30% of your pay as you earn it and helps you save automatically from your salary.

Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.