FAQs
What experience is ideal for the Customer Sales Advisor role?
Ideally, retail sales experience is preferred, but experience in any customer-focused sales environment is also considered valuable.
What kind of training will I receive?
You will receive product knowledge and skills training to help you demonstrate and explain our products effectively, as well as practical training related to our fitting services.
Are there opportunities for career development?
Yes, we invest heavily in training and support to help you develop your career, whether you want to progress within Retail or take another path in the Group.
Do I need to work weekends?
Yes, you will need to be available to work on a rota basis, which includes weekends.
What qualities are necessary for success in this role?
To be successful, you will need to demonstrate excellent customer service skills, a proactive approach to helping customers, problem-solving skills, and ideally, some experience working towards and achieving sales targets.
What benefits can I expect to receive?
You can expect a wide range of rewards and benefits, including store discounts, employee discounts, access to a wellness program, life assurance, and numerous other perks.
Is there a staff discount available?
Yes, employees receive a store discount, with 25% off most products across Halfords and Tredz, as well as discounts on services like garage bills and breakdown cover.
Does the company offer any employee wellness programs?
Yes, we offer an employee wellness program that provides free, independent, confidential support and counseling 24/7.
Are there any financial planning options available for employees?
Yes, we offer Wagestream, a financial planning app that allows you to access up to 30% of your pay as you earn it and to save automatically from your salary.
Can I join a Sharesave scheme?
Yes, you have the option to join our Sharesave scheme, which allows you to save for purchasing shares at a 20% discount.