Logo of Huzzle

Customer Sales Advisor

image

Halfords

19d ago

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Aberdeen

AI generated summary

  • You need sales experience, great customer service skills, problem-solving abilities, availability for weekends, and a track record of meeting sales targets.
  • You'll provide top-notch customer service, demonstrating products and fitting services with efficiency and product knowledge. Training provided for career growth within the company.

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

Responsibilities

  • You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
  • We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

FAQs

What kind of experience do I need to have to be a Customer Sales Advisor?

Ideally, you should have retail sales experience. However, if you have worked in another customer-focused sales environment, you may still be a great fit for the role.

What are the key responsibilities of a Customer Sales Advisor?

As a Customer Sales Advisor, your main responsibilities will include assisting customers with their purchases, providing product information, handling transactions, and delivering excellent customer service.

Will I be required to meet sales targets as a Customer Sales Advisor?

Yes, as a Customer Sales Advisor, you may be required to meet sales targets. This will involve actively promoting products, upselling, and ensuring customer satisfaction to drive sales.

What skills are important for success as a Customer Sales Advisor?

Key skills for success as a Customer Sales Advisor include excellent communication skills, a friendly and approachable demeanor, a strong sales acumen, the ability to work well under pressure, and a passion for delivering exceptional customer service.

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.