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Customer Sales Advisor

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Halfords

15d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Cambridge

AI generated summary

  • You should have retail customer service experience, a proactive approach, problem-solving skills, and availability for a rota, including weekends. Sales target experience is preferred.
  • You will provide excellent customer service, understand customer needs, solve problems, and work towards sales targets while being available on a rota basis, including weekends.

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

Responsibilities

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

FAQs

What kind of experience is required for the Customer Sales Advisor position?

Ideally, we’re looking for candidates with retail sales experience or experience in another customer-focused sales environment.

What skills are essential for success in this role?

Successful candidates will need experience in delivering great customer service, a proactive approach to helping customers, problem-solving skills, and the ability to work on a rota basis, including weekends.

Will training be provided for this role?

Yes, we invest heavily in training to equip our colleagues with the product knowledge and skills necessary to excel in this position.

Can I progress my career within the company?

Absolutely! We provide support for career development and progression, whether it's within Retail or other areas of the Group.

What benefits can I expect from this job?

You can expect a wide range of rewards and benefits, including a store discount, employee discounts, wellness programs, life assurance, and options for share savings.

Is the role full-time or part-time?

The role will typically involve working on a rota basis, which may include both full-time and part-time opportunities.

Are weekend shifts mandatory?

Yes, availability to work on weekends is required for this position.

Do you offer any health-related benefits?

Yes, we offer a Health Cash Plan to claim cash back towards healthcare costs and access health and well-being services.

Is there support for financial planning?

Yes, we provide Wagestream, a financial planning app that allows you to access up to 30% of your pay as you earn it and helps you save automatically from your salary.

How does the company approach diversity and inclusion?

We are committed to creating an inclusive workplace and welcome applications from all backgrounds, embracing diversity within our Halfords Family.

Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.