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Customer Sales Advisor

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Halfords

Aug 6

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Leicester

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

Responsibilities

  • - You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
  • - Experience of delivering great customer service, ideally in a retail sales environment
  • - A proactive approach to helping customers and understanding their needs
  • - Problem solving skills
  • - Availability to work on a rota basis, including weekends
  • - Ideally, some experience of working towards and achieving sales targets

FAQs

What is the main responsibility of a Customer Sales Advisor?

The main responsibility of a Customer Sales Advisor is to deliver exceptional customer service, assist customers in understanding their needs, and promote and sell products effectively.

Is prior retail experience required for this position?

While prior retail sales experience is ideal, experience in any customer-focused sales environment is also acceptable.

What key skills are important for success in this role?

Important skills for success in this role include delivering great customer service, a proactive approach to helping customers, problem-solving skills, and the ability to work towards sales targets.

What is the work schedule like for this position?

The work schedule for this position involves working on a rota basis, including weekends.

What kind of training is provided to employees?

Employees receive extensive training to develop product knowledge, skills, and practical aspects of the fitting services to excel in their roles.

What employee benefits are offered?

Employee benefits include store discounts, discounts on garage bills, wellness programs, life assurance, and options for savings and health plans, among others.

Is there an opportunity for career progression?

Yes, there is significant support for career progression, allowing employees to pursue different paths within the retail environment or elsewhere in the Group.

Are there any discounts available for employees?

Yes, employees enjoy discounts such as 25% off most products at Halfords and Tredz, up to 50% off garage bills at Halfords Autocentre, and various other discounts on groceries, holidays, and more.

Does the company offer any financial planning tools?

Yes, the company offers Wagestream, a financial planning app that allows employees to access up to 30% of their pay as they earn it and help save for the future.

What is the company's focus for growth?

The company is focusing on rapidly growing its business with an emphasis on motoring services and electric mobility.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.

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