FAQs
What does a Customer Sales Assistant do?
As a Customer Sales Assistant, you will be responsible for providing exceptional customer service, handling requests, delivering product information, preparing quotes, and ensuring the safe movement of products around the branch.
What experience do I need to apply for this position?
You do not need specific experience; the ability to provide great customer service is essential, and we can teach you the rest.
What characteristics are you looking for in a Customer Sales Assistant?
We are looking for someone who is highly adaptable, resilient, tenacious, energetic, and thrives in a fast-paced environment, with a friendly personality and the ability to build strong relationships with customers.
Is there an opportunity for career development in this role?
Yes, new colleagues are encouraged to enroll in our development scheme, with support provided through a development plan that embraces our company values.
What benefits can I expect as a Customer Sales Assistant?
You will receive competitive pay, an annual colleague bonus, a contributory pension, private healthcare, life assurance, a sharesave scheme, group-wide discounts, and various online discounts at leading retailers.
What is the work-life balance like for this position?
The working hours are designed to offer a great work-life balance, as most customers prefer to shop on weekends and bank holidays, allowing you to enjoy those times off as well.
How does Travis Perkins promote inclusivity in the workplace?
We are committed to being a truly inclusive employer, ensuring that everyone feels safe, welcome, and confident to be their authentic selves within our Group.
Is prior knowledge of the industry required for this role?
No, prior knowledge of the industry is not required; we value the ability to provide great customer service over specific experience.