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Customer Sales Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Oxford

Requirements

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.
  • This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment. Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What does a Customer Sales Assistant do?

As a Customer Sales Assistant, you will be responsible for providing exceptional customer service, handling requests, delivering product information, preparing quotes, and ensuring the safe movement of products around the branch.

What experience do I need to apply for this position?

You do not need specific experience; the ability to provide great customer service is essential, and we can teach you the rest.

What characteristics are you looking for in a Customer Sales Assistant?

We are looking for someone who is highly adaptable, resilient, tenacious, energetic, and thrives in a fast-paced environment, with a friendly personality and the ability to build strong relationships with customers.

Is there an opportunity for career development in this role?

Yes, new colleagues are encouraged to enroll in our development scheme, with support provided through a development plan that embraces our company values.

What benefits can I expect as a Customer Sales Assistant?

You will receive competitive pay, an annual colleague bonus, a contributory pension, private healthcare, life assurance, a sharesave scheme, group-wide discounts, and various online discounts at leading retailers.

What is the work-life balance like for this position?

The working hours are designed to offer a great work-life balance, as most customers prefer to shop on weekends and bank holidays, allowing you to enjoy those times off as well.

How does Travis Perkins promote inclusivity in the workplace?

We are committed to being a truly inclusive employer, ensuring that everyone feels safe, welcome, and confident to be their authentic selves within our Group.

Is prior knowledge of the industry required for this role?

No, prior knowledge of the industry is not required; we value the ability to provide great customer service over specific experience.

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk

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