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Customer Sales Assistant

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Travis Perkins plc

13d ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Norwich

AI generated summary

  • You must be reliable, flexible, driven, adaptable, and resilient. Sales experience and product knowledge preferred. Be friendly, energetic, and able to build strong customer relationships.
  • You’ll build strong customer relationships, provide product info, prepare quotes, assist with purchases, and ensure safe product movement in adherence to safety policies and procedures.

Requirements

  • - Reliable
  • - Flexible within the working hours stated
  • - Driven
  • - Able to work individually and as part of a team
  • - Sales experience preferred
  • - Can-do attitude preferred
  • - Product knowledge preferred
  • - Highly adaptable
  • - Resilient
  • - Tenacious
  • - High levels of energy and drive
  • - Thrives in a dynamic and fast-paced environment
  • - Friendly and outgoing personality
  • - Happy to communicate face to face with customers
  • - Able to build strong relationships

Responsibilities

  • - Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • - You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • - You'll also be responsible for ensuring the safe and correct movement of our products around the branch. Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What are the primary responsibilities of a Customer Sales Assistant?

The primary responsibilities include providing excellent customer service, handling customer requests, preparing quotes, assisting with purchases, and ensuring the safe movement of products around the branch.

Is previous sales experience required for this role?

No, previous sales experience is not mandatory. The ability to provide great customer service is essential, and we can teach you the rest.

What type of personality is ideal for this position?

An ideal candidate would be friendly, outgoing, adaptable, resilient, and someone who thrives in a dynamic and fast-paced environment.

Will I receive training when I start?

Yes, as a new colleague, you will be encouraged to enroll in a development scheme, and you will receive a development plan to support your career growth.

What are the working hours for this role?

The working hours are flexible, and many of our customers prefer to shop during weekends and bank holidays, which allows for a great work-life balance.

What benefits does the role offer?

The role offers competitive pay, an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and group-wide colleague discounts.

Is the company committed to inclusivity?

Yes, the company is dedicated to becoming a truly inclusive employer, ensuring that everyone feels safe, welcome, and confident to be their authentic selves.

What opportunities are there for career development within the company?

There are extensive career opportunities across the five leading businesses within the company, and you will be supported with a development plan to help advance your career.

What values does the company prioritize?

The company prides itself on having the values of a family-run business while maintaining the ambition of a forward-thinking organization, focusing on great workplace culture.

Travis Perkins plc

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk