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Customer Sales Assistant

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Travis Perkins plc

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be adaptable, resilient, and energetic, thriving in fast-paced settings. A friendly personality is key for building strong customer relationships through face-to-face communication.
  • You will deliver exceptional customer service, handle requests, prepare quotes, ensure safe product movement, and adhere to safety policies to maintain high standards throughout the day.

Requirements

  • - Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • - Someone who thrives in a dynamic and fast paced environment.
  • - Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures

FAQs

What are the main responsibilities of a Customer Sales Assistant?

As a Customer Sales Assistant, you will be responsible for providing excellent customer service, handling requests, preparing quotes, and ensuring the safe movement of products around the branch.

Is prior experience required for this role?

No prior experience is necessary; the ability to provide great customer service is essential, and we can teach you the rest.

What characteristics are we looking for in a Customer Sales Assistant?

We are looking for someone who is highly adaptable, resilient, tenacious, energetic, thrives in a dynamic environment, and possesses a friendly and outgoing personality.

What kind of training and development opportunities are available?

New colleagues are encouraged to enroll in the TP development scheme, which provides support with a development plan focused on career growth.

What benefits do Customer Sales Assistants receive?

Customer Sales Assistants receive competitive pay, an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and group-wide colleague discounts, among other benefits.

What is the work-life balance like for this role?

The working hours offer a great work-life balance, as most customers prefer to shop on weekends and bank holidays, allowing you to enjoy those times off as well.

How does Travis Perkins foster an inclusive workplace?

Travis Perkins is committed to becoming a truly inclusive employer, ensuring that everyone feels safe, welcome, and confident to be their authentic selves.

Do Customer Sales Assistants have opportunities for career advancement?

Yes, there are extensive career opportunities available across Travis Perkins, with a focus on developing your career through various schemes and plans.

What company values does Travis Perkins promote?

Travis Perkins promotes values akin to those of a family-run business, emphasizing ambition, a forward-thinking mindset, and being a great place to work.

How many locations does Travis Perkins operate from?

Travis Perkins operates out of more than 1,400 outlets nationwide.

Travis Perkins plc

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk