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Customer Sales Assistant

  • Job
    Full-time
    Entry Level

AI generated summary

  • You should be adaptable, resilient, and energetic, thriving in a fast-paced environment, with a friendly personality to build strong face-to-face customer relationships.
  • You will deliver excellent customer service, handle requests and quotes, assist with purchases, ensure safe product movement, and adhere to safety policies.

Requirements

  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What is the role of a Customer Sales Assistant at Travis Perkins?

The role involves providing first-class customer service, handling requests, preparing quotes, and ensuring the safe movement of products within the branch.

What skills or experience do I need to apply for this position?

You need the ability to provide great customer service; other specific skills can be taught on the job.

How will I interact with customers in this role?

You will communicate face-to-face with customers, build strong relationships, and help them with their purchases.

Is prior experience in sales or customer service necessary?

No, prior experience is not necessary; a friendly and adaptable attitude is what matters most.

What characteristics do you look for in a successful Store Assistant?

We look for individuals who are highly adaptable, resilient, energetic, and able to thrive in a dynamic environment while having an outgoing personality.

What opportunities are available for career development?

You will be encouraged to enroll in a TP development scheme, with support in creating a development plan tailored to your career goals.

What are the benefits of working at Travis Perkins?

Benefits include competitive pay, annual bonuses, contributory pension, life assurance, sharesave scheme, and discounts across the Travis Perkins Group and at various retailers.

What is the company's stance on inclusivity in the workplace?

Travis Perkins is committed to being a truly inclusive employer, ensuring everyone feels safe, welcome, and confident to be their authentic selves.

Is there a specific dress code for the Store Assistant role?

While a specific dress code is not mentioned, maintaining a professional appearance is likely important when interacting with customers.

What does a typical day look like for a Store Assistant?

A typical day involves varied tasks including customer interaction, product handling, preparing quotes, and ensuring safety standards are met.

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk