FAQs
What is the role of a Customer Service Administrator at Move With Us?
The Customer Service Administrator, referred to internally as a Valuation Manager, works as part of a busy Developer team, liaising with estate agents, writing valuation reports, and supporting the wider team in a customer service role.
Is training provided for this position?
Yes, full training is provided for all new hires in this role.
What are the financial benefits of this job?
The role offers a competitive salary of £25,000.00 plus uncapped commission, with an OTE of £27,000.
What are the working hours for this role?
The job description does not specify exact working hours; however, it emphasizes a busy office environment.
Is there a career advancement opportunity within this role?
Yes, there is a clear career path for ambitious individuals who perform strongly and wish to progress within the team.
What additional benefits are offered to employees?
Benefits include 25 days of holiday (plus 8 public holidays), an option to buy or sell holiday, pension, life assurance, enhanced maternity, paternity & adoption pay, free conveyancing legals, GP 24-hour service, retail discounts, and more.
What skills are required for this position?
You need to be good with people, calm under pressure, maintain high accuracy, be target-driven, and possess well-honed customer service skills.
Do you need prior experience in the property sector for this job?
While prior knowledge or experience in the property sector is ideal, the company is willing to train the right person from scratch.
Is this a customer-facing role?
No, this is not a customer-facing role, but the position requires effective communication via phone and email.
How does the hiring process work?
The hiring process includes checking the job ad, applying, meeting the team for discussion, possibly attending a second interview, receiving an offer if selected, and having the opportunity to refer friends for a bonus once employed.
Does the company promote diversity and inclusion?
Yes, Move With Us is committed to being an inclusive employer and encourages applications from all suitable candidates regardless of background, circumstances, age, disability, gender identity, ethnicity, religion or belief, or sexual orientation.