Customer Service Advisor - Manchester

Leaders Romans Group

Dec 8, 2023

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
£25K - £30K
Manchester

Requirements

Outstanding communication, and interpersonal skills
Excellent time management and organizational skills
The ability to educate our customers on a range of services LRG offer
Grade C at GCSE level in English Language or equivalent
Highly motivated and career orientated.
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Responsibilities

Contacting previous and current clients to discuss the opportunities LRG can offer
Showcasing excellent customer service skills and building rapport with customers
Processing customers online applications and converting to appointments/leads for local branches
Assist in the sales process by promoting products / services and identifying upselling or cross-selling opportunities
Work towards achieving KPI’s set by the Managers

Leaders Romans Group

One of the UK’s largest property services groups formed by the merger of Leaders, Romans, and Boyer in 2016.

Real Estate

Industry

1001-5000

Employees

1983

Founded Year

Mission & Purpose

Leaders Romans Group (LRG) is one of the UK’s largest property services groups. We were originally formed by the merger of three well-respected, established businesses: Leaders, Romans and Boyer, but have since been joined by many other strong brands and new disciplines. Backed by leading private equity firm, Platinum Equity, we have a network of over 250 branches across the country and employ over 2,600 people. We provide our customers and clients with a comprehensive range of property related services. Our customers and clients range from individuals wishing to sell or rent their property, through to corporate organisations and national house builders. We pride ourselves on being able to tailor the services we provide to meet your individual requirements. Through a combination of our expert knowledge and technical expertise, we guide and support clients through their property journey. With over 39 years’ experience in the property sector, we have unrivalled expertise across all the different aspects of the ever-evolving property market and are committed to providing the very best customer service and level of insight. Every member of LRG is passionate about success and achieving the best outcome for customers and clients. With the property landscape constantly evolving, we aren’t afraid to make innovative changes that directly benefit our customers. However, we haven’t overlooked the human element of property - after all it’s what got us to where we are today! We value long lasting relationships, be it with a landlord or a property developer, and we’re committed to always delivering a professional service with honesty and respect. Our friendly branches, continual development of our workplace culture, and community engagement are a testament to this. We believe that our success lies in our people which is why we continually invest in apprenticeship schemes, workplace training, and encourage an inclusive and open working environment.