FAQs
What is the role of a Customer Service Assistant at The Range?
A Customer Service Assistant is responsible for delivering great service, answering customer enquiries, assisting with problem-solving, processing till transactions, and ensuring a positive customer experience in-store.
Is this position full-time or part-time?
This position is part-time, specifically designed for the busy festive season.
What skills are required to succeed in this role?
To succeed, you should have strong customer service skills, the ability to remain calm and patient in difficult situations, problem-solving abilities, teamwork skills, and a flexible approach to meet business needs.
Will I be providing support in other areas of the store?
Yes, you may be required to support other areas of the store as needed to meet business demands.
Is there an opportunity for career advancement at The Range?
Yes, The Range invests in its staff and offers various retail opportunities and innovative roles for career advancement.
What makes The Range a good place to work?
The Range is recognized as one of the UK’s fastest-growing retailers and values its talented teams, providing a dynamic and rewarding work environment.
What will my daily tasks involve as a Customer Service Assistant?
Your daily tasks will include engaging with customers, processing transactions, handling returned goods, and ensuring customers have a positive shopping experience.
How important is customer interaction in this role?
Customer interaction is crucial, as you will often be the first point of contact for customers, and creating a good first impression is essential.
What type of environment will I be working in?
You will be working in a fast-paced retail environment, especially during the busy festive season.