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Customer Service Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have a proactive attitude, a strong desire to complete tasks, and be an excellent team player.
  • You will assist customers, support a busy retail environment, and collaborate with team members to ensure efficient store operations during the Christmas period.

Requirements

  • Have a can-do, proactive approach
  • Be someone who wants to get the job done
  • Be a great team player

Responsibilities

  • We are currently recruiting for Customer Service Assistants to join us at our store in Central 12 Retail Park, Southport!
  • We are looking for Store Colleagues to join us on a temporary basis & support our busy Christmas period!
  • These are temporary part-time positions with 12 hours per week guaranteed.
  • We offer various, flexible shift patterns including weekends and immediate starts are available.
  • We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.
  • Our ideal candidate will
  • Have a can-do, proactive approach
  • Be someone who wants to get the job done
  • Be a great team player
  • At B&M, we offer great benefits including 10% discount across all B&M & Heron Foods stores and our colleague portal offers additional discount for retailers, hospitality & much more!
  • For further information, please click here
  • Whilst this is a temporary contract, there could be the potential for a permanent role, so it could be the start of a new career with us!
  • Our roles don’t tend to be around for long, so apply now to avoid disappointment!
  • We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

FAQs

What is the job title for this role?

The job title is Customer Service Assistant.

Where is the location of the job?

The job is located at Central 12 Retail Park, Southport.

Are the positions permanent or temporary?

The positions are temporary, specifically for the busy Christmas period.

How many hours per week are guaranteed for this role?

There are 12 hours per week guaranteed for this role.

What kind of shift patterns are available?

Various, flexible shift patterns including weekends are available.

Is previous experience in retail or customer service required?

Experience in a fast-paced retail environment or customer service is a bonus, but not essential.

What qualities are you looking for in an ideal candidate?

The ideal candidate will have a can-do, proactive approach, want to get the job done, and be a great team player.

Are there any benefits offered to employees?

Yes, there are benefits including a 10% discount across all B&M & Heron Foods stores and additional discounts through the colleague portal.

Is there a possibility of a permanent role after the temporary contract?

Yes, while this is a temporary contract, there could be the potential for a permanent role.

How can I avoid disappointment when applying for this role?

To avoid disappointment, it is recommended to apply now as these roles do not tend to be around for long.

Does B&M promote diversity and inclusivity in the workplace?

Yes, B&M is committed to creating an inclusive and diverse working environment and is an equal opportunity employer.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

B&M Retail, is a retail company specialising in providing a diverse range of products at affordable prices. Their ultimate mission is to offer customers exceptional value on everyday goods, including home and garden essentials, clothing, electronics, and more. B&M Retail's purpose centres around making quality products accessible to a wide audience, enhancing the shopping experience with budget-friendly options. By prioritising affordability and variety, they aim to cater to the needs of diverse customer demographics, fostering a positive and inclusive retail environment.