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Customer Service Assistant

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What is the job title of the position?

The job title is Customer Service Assistant.

What type of employment is being offered for this position?

This position is a permanent casual basis, contracted to 0 hours per week.

What are the key responsibilities of a Customer Services Assistant?

Key responsibilities include preparing high-quality food, creating attractive food and counter displays, representing Defence, handling cash, and complying with Food Handling & Hygiene standards as well as Health & Safety regulations.

Is experience in a catering-related role essential for this position?

Experience within a similar catering-related role is preferred but not essential.

What qualities are desirable in an ideal Customer Services Assistant?

An ideal candidate should have an enthusiastic can-do attitude, passion for excellent customer service, be a team player, thrive under pressure, have outstanding timekeeping, reliability, and a safety-first mindset.

What kind of environment does Compass Group UK&I promote?

Compass Group UK&I promotes an environment that respects and celebrates diversity, where every individual can truly be themselves and has equal opportunities to advance in their careers.

What kind of training or progression opportunities does Compass Group UK&I offer?

Compass Group UK&I offers opportunities to progress within the company, as they invest in their people and recognize those who go beyond the plate.

Where does Compass Group UK&I provide services?

Compass Group UK&I supports over 250 UK military establishments, high-profile police, secure environments, government sites, and a range of onshore and offshore facilities in the energy sector.

Is customer service experience necessary for this role?

While prior customer service experience is beneficial, it is not explicitly required for this role.

How does Compass Group UK&I view team diversity?

Compass Group UK&I values diversity as a strength and aims to create a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all team members.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.

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