FAQs
What is the role of a Customer Service Assistant at Southern Co-op?
The Customer Service Assistant helps deliver excellent service, engages with customers, merchandises stock, assists with stock control, operates the checkout, maintains store cleanliness, and participates in community activities.
Is previous experience required for this position?
Experience in a similar role is advantageous but not essential, as full training will be provided.
What qualities are you looking for in a candidate?
We are looking for fantastic communicators, great team players with a positive 'can do' attitude, and individuals who have a keen enthusiasm for delivering great customer service.
What are the work hours for this position?
This is a part-time role, and specific work hours will be discussed during the interview process.
What community involvement is expected from Customer Service Assistants?
Customer Service Assistants are encouraged to proactively engage in community activities, such as volunteering and getting involved in good causes.
What benefits do employees receive at Southern Co-op?
Employees have access to a range of benefits, including a 20% colleague discount, 31 days of annual leave, healthcare plans, an employee assistance programme, a NEST pension, and more.
How can I grow my career at Southern Co-op?
Southern Co-op supports career growth through internal courses, apprenticeships, and various training opportunities.
How do I apply for the Customer Service Assistant position?
Interested candidates can apply through the Southern Co-op careers page or any designated application platform.
Are there any specific tasks associated with maintaining store cleanliness?
Yes, tasks include ensuring the store is tidy, safe, and presentable for customers at all times.
Can I expect to receive training for this position?
Yes, full training will be provided to ensure you are well-prepared for your role as a Customer Service Assistant.