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Customer Service Assistant

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have a can-do attitude, passion for customer service, teamwork skills, reliability, pressure management, a safety-first mindset, and catering experience is a plus, but not essential.
  • You will prepare high-quality food, create appealing displays, handle cash, ensure compliance with hygiene and safety standards, and uphold a positive brand image.

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Northern Ireland and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What are the working hours for the Customer Service Assistant position?

The role is contracted to 35 hours per week on a full-time basis.

Is experience in a catering-related role required for this position?

Experience within a similar catering-related role is preferred, but it is not essential.

What qualities are desired in an ideal Customer Service Assistant?

The ideal candidate should have an enthusiastic can-do attitude, a passion for delivering excellent customer service, and be an excellent team player, among other qualities.

What are the key responsibilities of a Customer Service Assistant?

Key responsibilities include preparing high-quality food, creating attractive displays, handling cash, and ensuring compliance with Food Handling & Hygiene standards and Health & Safety regulations.

What is the company’s stance on diversity and inclusion?

Compass Group UK&I is committed to building an inclusive environment for all employees, celebrating diversity, and considering qualified applicants regardless of criminal histories, consistent with legal requirements.

What does the company provide for personal growth and career advancement?

The company invests in its people and provides opportunities for progression within the organization.

What is the company culture like at Compass Group?

The company fosters a supportive network of individuals passionate about customer experience and is dedicated to building a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all team members.

Is this position suitable for someone who thrives under pressure?

Yes, the role is ideal for individuals who thrive working in a busy, fast-paced environment.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.