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Customer Service Assistant

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Compass Group

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should be enthusiastic, team-oriented, and passionate about customer service. Reliable, safety-minded, and able to thrive under pressure; catering experience is a plus but not essential.
  • You will prepare high-quality food, create appealing displays, handle cash, maintain hygiene and safety standards, and uphold a positive brand image.

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Compass Group Ireland and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What are the working hours for the Customer Service Assistant position?

The position is contracted to 37.5 hours per week on a full-time basis.

Is previous experience in a catering-related role necessary for this position?

Previous experience in a similar catering-related role is preferred but not essential.

What type of training and development opportunities are available?

We offer learning and development programs for personal and professional growth, as well as career pathways to support career progression.

What benefits do employees receive while working with Compass Group Ireland?

Employees receive a comprehensive benefits package that includes free meals, a perks shopping discount card, flexible working options, VHI healthcare discount, life assurance cover, and access to wellness programs.

Is Compass Group an equal opportunity employer?

Yes, Compass Group is committed to being an equal opportunity employer, celebrating diversity, and building an inclusive environment for all colleagues.

What is expected of a successful candidate for this role?

A successful candidate should demonstrate an enthusiastic can-do attitude, passion for excellent customer service, teamwork, reliability, and the ability to thrive under pressure.

Will I have the opportunity to progress within the company?

Yes, Compass Group invests in its people and provides opportunities for career progression and skills development.

What safety standards must be complied with in this role?

Employees must comply with Food Handling & Hygiene standards and Health & Safety regulations.

How does Compass Group support the mental well-being of its employees?

Compass Group offers access to wellness programs and an Employee Assistance Program to support mental health and well-being.

Compass Group

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.