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Customer Service Assistant



20d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Gloucester

AI generated summary

  • You need experience in a similar role and be able to provide top-notch customer service to everyone who walks through the doors at Wickes.
  • You will focus on ensuring a seamless and enjoyable customer experience at all times, from assisting with parking to handling payments with a smile. Training and support provided to help you succeed and grow within the company.


  • Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who has ideally has experience working in a similar role.


  • Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world


What is the main focus of this role as a Customer Service Assistant at Wickes?

The main focus of this role is to provide exceptional customer service and ensure a positive customer experience in the store.

What qualifications or experience are required for this role?

Ideally, we are looking for someone with previous experience working in a similar customer service role.

What kind of training and support will be provided to employees in this role?

Employees will receive fantastic learning and development opportunities to help them grow and develop their career at Wickes.

What benefits are offered to employees in this role?

Employees in this role can expect benefits such as a competitive bonus, save-as-you-earn scheme, contributory pension scheme, colleague discount, and access to a discount platform for savings at various retailers.

Let's Do it Right

Retail & Consumer Goods
Founded Year

Mission & Purpose

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small. We pride ourselves on our passion for home improvement projects and aim to provide an outstanding experience for each and every customer who visits our stores or website, no matter what size of project they're undertaking.