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Customer Service Assistant

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Wickes

Nov 5

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Facilities Management
  • Salford, +1

Requirements

  • Experience working in a similar role
  • Experience using manual handling equipment and a forklift
  • Full training will be provided

Responsibilities

  • Whatever your role in and around the store, everything you do will be focused on the customer experience.
  • Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service.

FAQs

What is the location of the job?

The job is located at Wickes, Wynne Avenue, Clifton, Swinton, M27 8FU.

What are the working hours for the Customer Service Assistant position?

The position is for permanent and part-time work, requiring 20 hours per week.

Is prior experience required for this role?

While experience in a similar role is ideal, it is not a strict requirement, as full training will be provided.

What is the pay rate for the Customer Service Assistant position?

The pay rate is £10.79 per hour for ages 18 to 20 and £11.44 per hour for those aged 21 and over.

Are there any bonuses associated with this job?

Yes, there is an opportunity to earn up to £300 per month gain share bonus.

What benefits does the company offer?

The company offers a comprehensive benefits package including up to 10% employer pension contribution, 35 days of annual leave (including bank holidays), 20% colleague discount, and several financial and wellbeing benefits.

What kind of training will I receive?

You will receive excellent training and support to help you develop your skills and advance your career.

Does the company promote a flexible working environment?

Yes, the company aims to create an inclusive workplace with colleagues' wellbeing at the forefront and supports flexible working arrangements.

Can I request adjustments during the application process?

Yes, you can contact the company to request any reasonable adjustments needed during the application process.

What is the vacancy reference number for this job?

The vacancy reference number is #47425.

Let's Do it Right

Retail & Consumer Goods
Industry
5001-10,000
Employees
1972
Founded Year

Mission & Purpose

We've been supplying DIY products to the UK’s home improvement market since 1972 and since then we've gone from strength to strength. With thousands of products available both online and in our stores, no Wickes project is too big or too small. We pride ourselves on our passion for home improvement projects and aim to provide an outstanding experience for each and every customer who visits our stores or website, no matter what size of project they're undertaking.

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