FAQs
What is the job title for the position being recruited?
The job title is Customer Service Assistant.
Where is the job location?
The job is located at our store in Shepton Mallet, Somerset.
Is this a permanent or temporary position?
This is a temporary position for the busy Christmas period.
How many hours per week are guaranteed for this role?
There is a guarantee of 12 hours per week.
Are flexible shift patterns available?
Yes, we offer various flexible shift patterns, including weekends.
Is previous experience in retail or customer service required for this position?
Previous experience in a fast-paced retail environment or customer service is a bonus, but not essential.
What qualities are we looking for in an ideal candidate?
The ideal candidate will have a can-do, proactive approach, a desire to get the job done, and be a great team player.
What benefits do employees receive?
Employees receive a 10% discount across all B&M and Heron Foods stores, along with additional discounts through our colleague portal.
Could this temporary position lead to a permanent role?
Yes, there is potential for the temporary role to transition into a permanent position.
How can I apply for this position?
You can apply directly on our website, but act quickly as roles don’t tend to be available for long.
Are you an equal opportunity employer?
Yes, we are committed to creating an inclusive and diverse working environment as an equal opportunity employer.