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Customer Service Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Have a can-do, proactive approach
  • Be someone who wants to get the job done
  • Be a great team player

Responsibilities

  • - Support our busy Christmas period
  • - Work part-time with 12 hours per week guaranteed
  • - Provide excellent customer service
  • - Maintain store standards and cleanliness
  • - Collaborate effectively with the team
  • - Be flexible with shifts, including weekends
  • - Assist with stock management and merchandising
  • - Process transactions accurately and efficiently

FAQs

What is the location of the Customer Service Assistant position?

The position is located at our store in Driffield.

Is the Customer Service Assistant position full-time or part-time?

The Customer Service Assistant position is a part-time, temporary role with 12 hours per week guaranteed.

Are there flexible shift patterns available for this role?

Yes, we offer various flexible shift patterns, including weekends.

Is prior experience in retail or customer service required for this job?

While experience in a fast-paced retail environment or customer service is a bonus, it is not essential for this position.

What qualities are you looking for in an ideal candidate?

Our ideal candidate will have a can-do, proactive approach, a desire to get the job done, and be a great team player.

What benefits do you offer to your employees?

We offer great benefits including a 10% discount across all B&M & Heron Foods stores, as well as additional discounts through our colleague portal for retailers, hospitality, and more.

Is there a possibility for the temporary role to become permanent?

Yes, while this is a temporary contract, there is the potential for it to lead to a permanent role.

How soon can I start if I am selected for the position?

Immediate starts are available for this position.

Is your company an equal opportunity employer?

Yes, we are committed to being an equal opportunity employer and creating an inclusive and diverse working environment.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

B&M Retail, is a retail company specialising in providing a diverse range of products at affordable prices. Their ultimate mission is to offer customers exceptional value on everyday goods, including home and garden essentials, clothing, electronics, and more. B&M Retail's purpose centres around making quality products accessible to a wide audience, enhancing the shopping experience with budget-friendly options. By prioritising affordability and variety, they aim to cater to the needs of diverse customer demographics, fostering a positive and inclusive retail environment.

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