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Customer Service Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have a positive attitude, passion for customer service, teamwork skills, reliability, safety-first mindset, and thrive under pressure. Catering experience is a plus, but not essential.
  • You will prepare high-quality food, create appealing displays, handle cash, ensure hygiene standards, and maintain a positive brand image while complying with health and safety regulations.

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What is the job title for this position?

The job title is Customer Service Assistant.

Is this position full-time or part-time?

This position is full-time, contracted to 37.5 hours per week.

What qualifications or experience are required to apply for this role?

While experience in a similar catering-related role is preferred, it is not essential. Candidates should demonstrate an enthusiastic can-do attitude and a passion for delivering excellent customer service.

What are the key responsibilities of a Customer Service Assistant?

Key responsibilities include preparing high-quality food, creating attractive displays, representing the brand positively, handling cash, and complying with food handling and hygiene standards, as well as health and safety regulations.

Is there room for career progression within the company?

Yes, there are opportunities for progression within the company, which invests in its employees and recognizes those who go beyond their roles.

What qualities does the ideal candidate possess?

The ideal candidate should have an enthusiastic attitude, passion for customer service, excellent teamwork skills, reliability, outstanding timekeeping, and a safety-first mindset.

What type of environment will I be working in?

You will be working in a fast-paced environment, supporting teams to deliver an exceptional customer experience.

How does Compass Group UK&I support diversity and inclusion?

Compass Group UK&I is committed to fostering an inclusive environment where every individual can be themselves at work, with equal opportunities for career advancement and a culture that respects and celebrates unique talents and backgrounds.

Who does Compass Group UK&I serve in the Defence sector?

Compass Group UK&I supports over 250 UK military establishments, high-profile police and secure environments, government sites, and various offshore and onshore facilities for the energy sector.

The business community for LGBTQ+ professionals, graduates, inclusive employers and advocates for workplace equality.

Technology
Industry
11-50
Employees
2014
Founded Year

Mission & Purpose

myGwork is the largest global platform for the LGBTQ+ business community. Our mission is to make the workplace more inclusive for all by providing individual users and partner organizations access to a wide eco-system of services, including job opportunities, training, mentoring, employer branding, and free community events. Joining the platform is free for individual members, which supports myGwork’s goal of ensuring that the platform's benefits are as accessible and as far-reaching as possible. Corporate members get a tailored service, with carefully curated product packages to help them achieve all their DE&I goals. myGwork organizes two annual events, WorkFair – the largest virtual global career fair for the LGBTQ+ professionals, graduates and students, and WorkPride – a week-long global conference for the LGBTQ+ business community and allies during Pride Month. The company also recently launched the myGwork Academy, delivering practical and relevant LGBTQ+ training education to help create inclusive workplaces for all.