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Customer Service Assistant - Bourton on the Water

Applications are closed

  • Job
    Entry Level
  • Hospitality & Retail
  • Gloucester


  • You will need:
  • To be customer focused and deliver excellent store experiences
  • A natural ability to listen, interact and communicate with customers and team members
  • Enthusiasm and resilience to support your colleagues during demanding times
  • Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends Confidence and a friendly, approachable nature


  • Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do.
  • Some of your key responsibilities would be:
  • To go the extra mile to ensure customers have a fantastic store experience
  • To provide customers with a speedy and convenient checkout process
  • To ensure the store looks presentable for customers
  • To replenish stock to ensure customers can purchase our wide variety of products
  • To be actively involved with social activities and during-work-time volunteering hours to support your local community
  • You can find more details about Customer Service Assistant responsibilities in the attached Job Description document.


What are the key responsibilities of a Customer Service Assistant at Your Co-op in Bourton on the Water?

Some key responsibilities of a Customer Service Assistant at Your Co-op in Bourton on the Water include providing excellent customer service, ensuring a speedy checkout process, maintaining a presentable store environment, replenishing stock, and actively participating in community activities.

What shift patterns can Customer Service Assistants expect to work at Your Co-op in Bourton on the Water?

Customer Service Assistants at Your Co-op in Bourton on the Water may have shifts that include evenings and weekends. The rota is provided 4 weeks in advance to allow for planning and work-life balance.

What qualities are Your Co-op looking for in a Customer Service Assistant in Bourton on the Water?

Your Co-op is looking for individuals who are customer-focused, excellent communicators, resilient, flexible with their work hours, and have a friendly and approachable nature. Confidence and enthusiasm are also valued qualities.

What benefits and discounts are offered to Customer Service Assistants at Your Co-op in Bourton on the Water?

Customer Service Assistants at Your Co-op in Bourton on the Water are offered discounts on all Your Co-op services, enhanced discount rates on food shopping and travel, up to 60% off childcare fees, premium hourly rates, refer a friend scheme, paid time off for volunteering, colleague support fund, mental health support, ethical mobile and broadband deals, annual leave growth, full training, uniform, and more.

Your Co-op. Owned by our Members. Owned by You.

Retail & Consumer Goods
Founded Year

Mission & Purpose

The Midcounties Co-operative is the one of the largest independent co-operatives in the UK. We have over 6,000 colleagues spread across around 450 sites. Some of our businesses operate nationally, but our trading heartlands are Oxfordshire, Gloucestershire, Buckinghamshire, Shropshire, Staffordshire, the West Midlands, Wiltshire and Worcestershire. The head office is in Warwick. We have almost 700,000 members who enjoy a share in our profits, as well as knowing they are funding ethical activities and initiatives locally and around the world. Membership is open to everyone and has a wide range of benefits. As an organisation that is owned by its members, co-operation is central to our purpose. Our members have the opportunity to tell us what is important to them, and we listen to and act on their comments. Members decide what percentage of our profits are returned to the members and to the local community. What do we believe in? Our values are: Democracy Openness Equality Social Responsibility So why not join our exciting growing Society? We have a wide range of colleagues, working in a broad selection of roles and each one is important in ensuring we remain a successful co-operative business. Whichever role you choose to apply for you’ll know you’ll be working for an award-winning colleague-focussed organisation with ethics at its core.

Culture & Values

  • Democracy

    Democracy is at the heart of our business. We are owned and run by our members. They elect our Board of Directors, who set the direction our society takes. Our members have their say at our Annual General Meeting – meeting face to face with the Board and executive team, and voting on issues which affect the business. No changes are passed without their agreement. This is true democracy in action.

  • Openness

    Openness is the cornerstone of our society. We are committed to a climate of equal influence where everyone is free to share their views. Working closely with colleagues, customers and members, we give everyone a seat at the table. Trust is at the heart of our business, and our dealings with others are always honest and transparent.

  • Equality

    Every member, customer and colleague has a role to play in our co-operative – and a contribution to make. We treat everyone fairly and equally, while recognising and respecting difference and diversity. As an equal opportunities employer we strive to build an inclusive working environment for all.

  • Social Responsibility

    Many companies claim to be socially responsible – but for co-operatives like us this goes further. Social responsibility is at the heart of our movement. It’s an everyday driving force for our business. We want to bring about positive change for our planet. With a focus on energy saving and recycling, our environmental projects have completely transformed how we do business.