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Customer Service Assistant - Fixed-term, Gatehouse of Fleet

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time.
  • Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
  • Flexibility is important; you might need to work some mornings, evenings and weekends.

Responsibilities

  • Put our customers first by providing service, help and advice
  • Unpack deliveries and re-stock the shelves
  • Actively sell and promote offers to customers
  • Serve in our ‘Food to Go’ CJ’s counter
  • Maintain excellent standards of store hygiene and compliance

FAQs

What are the working hours for the Customer Service Assistant position?

The position requires flexibility as the store is open 7 days a week, with early morning, evening, and weekend shifts.

Is previous retail experience required for this role?

No, previous retail experience within the grocery sector is a plus, but it is not essential. The company will provide all necessary training.

What type of discount do employees receive?

Employees enjoy a 10% staff discount.

Is this position permanent?

No, this is a fixed-term position for 20 hours per week.

What are the main responsibilities of a Customer Service Assistant?

Responsibilities include providing service, help, and advice to customers, unpacking deliveries, restocking shelves, promoting offers, serving at the 'Food to Go' counter, and maintaining store hygiene standards.

Does the company offer career opportunities?

Yes, the company provides career opportunities for employees.

Is the company an equal opportunities employer?

Yes, the company welcomes applications from all sections of the community and is committed to equal opportunities.

Where is the Customer Service Assistant position located?

The position is located at SPAR in Gatehouse of Fleet.

Retail & Consumer Goods
Industry
1001-5000
Employees
1919
Founded Year

Mission & Purpose

CJ Lang & Son Limited is Scotland's largest independent retailing and distribution company. We have been based in Dundee since 1919, we provide award winning service to almost 300 stores throughout the whole of Scotland. The CJ Lang Group offers an extensive portfolio of food and drink related interests.

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