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Job

Customer Service Assistant - Portsmouth

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Southern Coop

14d ago

💼 Graduate Job

Portsmouth

AI generated summary

  • You have excellent communication skills, are a team player, and have a positive attitude. No experience necessary, full training provided. Join our retail store team in Portsmouth!
  • You'll assist customers, handle queries, stock shelves, work the checkout, maintain cleanliness, and uphold high standards of service at all times.

Graduate Job

Hospitality & RetailPortsmouth

Description

  • We’re looking for a Customer Service Assistant who can make a real difference in their local community
  • Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community.

Requirements

  • We’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:
  • Helping customers with queries and requests
  • Merchandising stock, ensuring great availability for our customers
  • Assisting with stock control and replenishment
  • Working on the checkout serving customers
  • Helping keep the store clean, tidy and safe
  • Maintaining a high standard of customer service at all time

Details

Work type

Part time

Work mode

office

Location

Portsmouth

Benefits

  • 20% colleague discount
  • 31 days of annual leave (including bank holidays)
  • Healthcare plans
  • Employee assistance programme
  • Generous shopping discounts
  • NEST pension
  • Cycle-to-work scheme
  • Colleague referral scheme