FAQs
What are the working hours for the Customer Service Assistant position?
The store is open 7 days a week from early morning until late at night, so flexibility is important. You may need to work some mornings, evenings, and weekends.
Is previous retail experience required for this role?
Previous retail experience within the grocery sector is a plus, but it is not essential. Training will be provided to ensure you can perform well in the role.
What qualities are you looking for in an ideal candidate?
We are looking for great communicators and customer-focused individuals who deliver friendly and efficient customer service every time.
What benefits are offered to employees?
We offer flexible hours, a 10% staff discount, and opportunities for career advancement.
Is this position open to everyone?
Yes, we are an equal opportunities employer and welcome applications from all sections of the community.
What are the main responsibilities of a Customer Service Assistant?
Main responsibilities include putting customers first by providing service, help, and advice; unpacking deliveries and re-stocking shelves; actively selling and promoting offers; serving at the 'Food to Go' CJ’s counter; and maintaining excellent standards of store hygiene and compliance.