FAQs
Is weekend availability a requirement for this position?
Yes, weekend availability is a requirement for the Customer Service Associate role.
What are the main responsibilities of a Customer Service Associate?
The main responsibilities include handling customer inquiries, processing returns and exchanges, operating a cash register, and maintaining merchandise in the customer service area.
What qualifications are required for the Customer Service Associate position?
Candidates should be customer-oriented, possess effective communication skills, be detail-oriented, and have the ability to work in a team environment.
What career advancement opportunities are available from this position?
Potential career opportunities include advancement to roles such as Merchandiser, Cashier Supervisor, and Department Manager.
What physical demands are associated with the Customer Service Associate role?
The role requires standing or walking for up to 8 hours and may involve lifting and carrying merchandise items, which can vary in weight from light to heavy.
What benefits are offered to part-time or full-time employees?
Benefits include competitive compensation, potential for profit sharing, employee shopping discounts, flexible work hours, and learning and development opportunities.
Is there a need for prior experience in customer service for this role?
While prior experience in customer service is beneficial, the position primarily requires a positive attitude and a willingness to learn.
Will there be a background check as part of the hiring process?
Yes, successful completion of an employment verification background check may be required as part of the hiring process.